Brentwood Medical Clinic is open and operating under normal business hours. We are continuing to care for our patients.
If you have a scheduled appointment, please plan to keep this appointment unless you are experiencing symptoms like fever, cough, runny nose, sore throat, or shortness of breath. If you are a patient who only wants to see a doctor by telephone visit, please go to our home page and "click here" or call (604) 294-8540 to book a phone visit. If you experience cold and fever symptoms, please do not visit our clinic, book for a phone visit by going to the home page and "click here" or call above number to book a telephone visit.
Below are frequently asked questions related to COVID-19 as it relates to our patients and community.
Can I bring children and family members/caregivers to my appointment(s)?
The clinic only allow one accompany person with the patient who is minor or does not speak English. Staff is screening all patients for cold/fever, and COVID symptoms, and follows COVID distancing rule in the Clinic. Patients are advised to stay home and quarantine, and being seen through telephone visit instead of physically present in our clinic if COVID-19 is suspected.
What should I do if I have cold or flu symptoms?
If you have symptoms, such as fever, cough, sore throat, feeling unwell or shortness of breath, or other respiratory symptoms including congestion or runny nose, please wear mask when you are outside your home and call our clinic for a telephone appointment with a doctor. You can be tested for COVID-19 faster when the doctor sent you to a test center.
Which patients are at greater risk of contracting COVID-19?
People who are older (particularly over 70) and people with underlying health conditions, such as chronic lung disease, cardiovascular disease, diabetes, chronic kidney disease, chronic lung diseases and cancer appear to be at higher risk for major complications of COVID-19 disease.
Are patients screened for respiratory symptoms in our clinic?
Yes, patients are being screened for symptoms of respiratory illness at the reception desk of the clinic.
Should I wear a mask in the clinic?
You should wear a mask in public and indoors, masks can help decrease the spread of respiratory viruses and bacteria.
If my family members/caregivers and I do not have a fever or respiratory symptoms, should we wear a mask in public?
Yes, You should still wear a mask in public and indoors to protect yourself.
Should I be worried about getting infected with COVID-19 at Brentwood Clinic?
If you keep 2 meter distance, and not to touch anywhere unnecessarily, you will reduce your risk of getting it, including in our clinic. We only allow Maximum 2-3 patients inside, the rest of patients can wait in the Mall that has a lot of space to keep 6 feet distance. Our clinic is taking extreme precaution to protect our patients, staff and physicians inside the Clinic. We strive to work in a safe environment, and continue taking care of our patients.
Is clinic doctor testing patients for COVID-19?
Clinic will test patients who needs the test for travel purpose. Patients identified as high risk by screening at the reception desk and needing a test are being given a mask and sent outside to speak with our doctor over the phone and doctor will send patients to a COVID-19 test Centre. Patients also can call or go on our website to book a telephone visit with our doctors.
Is there anything I can do to keep myself, my family and friends safe?
We are going to live with COVID-19 virus for a while. Following list will help to keep you away from it.
1. Stay home when you are sick, call for a telephone visit.
2. Keep 6 ft distance from each other.
3. Stay outdoors when talking and playing.
4. Wash hands and face and change cloth when going home.
5. Reduce shopping times, go at less busy hours or use online shopping.
6. When in crowded area, avoid talking and wear a mask.
7. When shopping, avoid touching products you are not buying.
8. Try to walk, bike or drive to your destinations. Avoid public transit if you can.
9. Use virtual meetings to avoid face to face contacts.
10. Wear a mask in public.
11. Avoid nonessential travels.
12. Avoid eating with group more than 5 people, if eating with a group, try to keep 6 ft distance.
13. Keep toilet seat down when flushing.
copyright July 2 2020 Brentwood Medical Clinic